About Marketingsage—Background
Marketingsage was conceived in 2001 and incorporated in California's innovative Silicon Valley in 2002 by Agnes Lamont and David Lamont. Prior to Marketingsage the founders spent decades running both large and small marketing departments for Fortune 500 firms as well as startups.
Like many businesses, Marketingsage was born out of frustration
— the frustration many CEO's, vice presidents and directors
feel when trying to execute their marketing responsibilities:
- The budget is limited. Time is even more limited. Demonstrable
results are expected.
- The market does not care that your available resources are less
than the Fortune 500 company you compete against. Whoever gets
the marketing job done, gets the business.
- Marketing programs take time and consistency to work. Sales
lead-times have stretched. Product life-cycles are shorter. Prices
and margins fall with time. The window for success is compressed.
- CEO tenure has dropped to an average of 3 years. Board members
are anxious to see fast results and capital burn-rates reduced.
Pressure on the CEO and budget directly impacts marketing. Time-to-results
is as important as the results themselves.
- You can't do it all yourself. Marketing skills are very diverse
so multiple people are required to get the job done. Hiring takes
time. Training takes time. Tools are specialized and expensive.
- You need "builders" — senior experienced people
to set strategy, design programs and lead teams. This experience
is expensive and hard to hire. Builders are busy building for
6 to 24 months and then end up implementing what they built. Senior
staff don't like less skilled implementing jobs. Keeping builders
to do implementation tasks is unnecessarily expensive.
- "Implementers", cost less than "builders",
but don't have the know-how to build the processes and programs.
They require training, mentoring and help from experienced people.
- Marketing tasks are seldom linear. Some months require a big
team, others only require a small team. When the team is bigger
than the necessary tasks, it ties up resources that could have
been used for sales driving programs. When the team is too small,
programs must be implemented linearly, not simultaneously —
assuming you have the talent, tools and contacts available to
implement the diverse tasks. Both situations put you at a competitive
disadvantage.
- Employee costs are more fixed than variable. You can't really
hire and fire skilled marketers on short notice. Fixed costs reduce
the discretionary budget that's used for the programs that drive
sales.
- Your marketing budget is very visible and always at risk. A
budget reduction forces you to cut discretionary expenses —
the programs necessary to deliver the necessary ROI. Lower ROI
puts your remaining budget at risk. Morale and results fall together.
- Agencies are expensive. Their scope is limited. Too many are
all hype and no substance. Hiring multiple agencies means paying
multiple overhead expenses and repeated learning costs. Integration
of programs is almost impossible.
- Relying on other departments is risky. Your performance can
become dependent on resource gatekeepers who may have different
priorities or political agendas.
The bottom line: A good marketer's performance
is judged by sales, leads, trials, empowered resellers, publicity
wins, sales tools, market awareness, prospect perceptions and other
marketing achievements that directly and indirectly support revenue
growth. Achieving these results, and doing so at a lower cost than
your competitors, gives your business a sustainable competitive
advantage.
The value of a marketer should not be measured in hours worked,
the size of the team or the style of brochures. Hiring the team,
buying their tools and designing the processes are important, difficult
and time consuming. However, they are not in themselves noteworthy
accomplishments.
To succeed in today's business environment you need:
- Visible results within a relatively short period of time.
- Maximum budget applied to programs that drive sales.
- Flexibility to quickly reallocate resources by converting fixed
costs to discretionary budget.
This success strategy is hindered by a large internal marketing
team and/or hiring multiple agencies. It is made practical by having
the right talent and tools available when you need them, for as
long as you need them. You can achieve this by contracting Marketingsage.
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